Reboot: The First Rule of IT Support

18Aug08

UPDATE: I have moved my blog to my own domain and this post now be found here.

I had been having trouble with my phone all day today.  For some unknown reason every time I tried to make a call or send a text message I was politely informed that there was no network coverage.  After trying some phone-arm-gymnastics to see if I could get a better reception 3 feet up and to the left a bit, a sudden flash of inspiration struck me: reboot my phone.

Now, in a previous job of mine, every time you phoned IT support the first thing they would ask is: “Have you tried rebooting?”.  So I turned my phone off and turned it back on and, lo and behold, everything was up and running again.

Just wished I tried it several hours earlier.

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Tags: mobile